How to Fix a Fire TV Remote Not Working
Troubleshooting Steps
If your Fire TV remote isn't working with your Fire TV device, try these troubleshooting steps:
- Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
- Press and hold the Left button and Menu button.
If your Fire TV remote is still not working, you can use the troubleshooting mode on compatible Fire TV remotes.
Resetting the Remote
To reset most Fire TV remotes:
- Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds.
- Press and hold the Left button and Menu button.
- Hold the buttons for 10 seconds, or until the LED on the remote starts blinking.
- Release the buttons and wait for the remote to pair with your Fire TV.
To reset the Basic Edition Fire TV Stick Remote:
- Press and hold the Home button for 10 seconds.
- Release the button and wait for the LED on the remote to start blinking.
- Press the Home button again to pair the remote with your Fire TV.
Other Troubleshooting Tips
- Check that the batteries in your remote are fresh and properly installed.
- Make sure that your Fire TV is within range of the remote.
- If you're using a Bluetooth remote, try pairing it with your Fire TV again.
- Contact Amazon customer service for further assistance.
Conclusion
If you've followed these troubleshooting steps and your Fire TV remote is still not working, it may be damaged and need to be replaced. You can purchase a new remote from Amazon or a third-party retailer.
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